About us

Who we are

Broadband Compared is a dedicated online comparison service, providing impartial and detailed information on broadband products and providers.  Launched in 2016, our site has been designed with the user in mind, making it easy to compare broadband and find a great deal.

We think that combining fast, effective comparison with a clear and honest service will help customers find something ideally suited to their needs, and ensure they come back to us when it’s time to start shopping around again.

How our comparison works

Broadband Compared displays tariffs from a range of suppliers.

• BT
• Direct Save
• Community Fibre
• EE
• Gigaclear
• Hyperoptic
• italk
• KCOM
• Now Broadband
• Plusnet
• Shell Broadband
• Sky
• TalkTalk
• Virgin Media
• Vodafone

Broadband Compared offers a wide variety of deals from these suppliers, so there are plenty of options to help you find a package to suit your needs and budget.

Our postcode search function allows you to see the deals that are available in your area. We also have filters on our comparison tables which help you narrow down offers by your selected requirements and various sorting metrics to order deals for easy comparison.

Sorting metric calculations are as follows:

Cheapest Monthly Cost - The cheapest monthly cost available including any discounts.

Cheapest Average Monthly Cost - The total amount you will pay including upfront costs and monthly subscription costs for the duration of the contract, divided by the number of months in the contract (actual monthly payments may differ).

Cheapest First Year Cost - The total amount you will pay including upfront costs and monthly subscription costs for the first 12 months of the contract.

Fastest Average Speed - The fastest average broadband speed is based on the download speed calculated by the individual provider for the selected postcode. 

How we make money

Broadband Compared has commercial relationships in place with some providers of broadband services. This means we get commission for certain products that are sold through our website, but this does not affect the comparison service.

Our website offers unbiased information on prices and subscriptions, and we always aim to be both fair and transparent so you can make an informed choice about your new broadband.

Broadband Compared is free to use and you should see the best deals that we have available to show, regardless of whether we benefit financially.

Data Protection Legislation

We are fully committed to fulfilling our obligations under the UK General Data Protection Regulation.

In compliance with relevant data protection legislation, such as the Data Protection Act 2018 and the rules of the General Data Protection Regulation (GDPR), Broadband Compared meets all the requirements for processing your personal data and information.

Complaints

If you wish to complain then please send an email to complaints@broadbandcompared.co.uk. We aim to respond to all complaints within 1 working day, and will do our best to provide a satisfactory resolution.

Offline Comparison

If you would like to use our comparison service but cannot do so online then please get in touch by phone on 020 4525 0223 . If you leave us a voicemail we’ll aim to get back to you within 1 working day.